Info
Lifetime Warranty
Window Covering Outlet (WCO)
warrants that its custom blinds will be
free from defects in materials and
workmanship for as long as the original
retail purchaser owns the product,
provided that (I) such products were
properly installed; and (II) such products
were made or assembled exclusively from
WCO materials and components.
All products professionally installed by
WCO offer 1 year FREE in home service
beginning at the time of install. After 1
year or if self installed, there will be a
service charge for in home
adjustments/repairs even on warranty
issues. No charge for warranty service on
products brought to Window Covering
Outlet.
All products manufactured by WCO have a
lifetime warranty on all components except
the string. All string will have a 3 year
warranty from the time of purchase. After
3 years, restrings will be subject to
charges. WCO will repair or replace
defective components with similar or like
parts at no charge. Proof of purchase may
be required for warranty work.
Vertical Headrail - WCO will repair or
replace without charge any part of the
headrail which is defective in materials
or workmanship for as long as you own the
product.
Vertical Louvers - For a period of 3 years
from the date of purchase. WCO will repair
or replace any WCO vertical blind louver
which is defective in material or
workmanship. All fabrics will gradually
loose color after long exposure to sun
light, and will not be covered by the
warranty.
Wood Blinds - Natural variations in color
and grain, as well as some warpage, are
normal with a wood product and are not
considered defects. In addition. fading
and/or discoloration of the finish may
occur over time. This is common with
man-made coatings and is not considered a
defect.
These warranties do not include any
conditions, cover any losses or damages
resulting from (1) accidents, alterations,
misuse, abuse, motorized devices, exposure
to salty air or corrosive materials (2)
the color change that occurs with the
passage of time, and/or (3) failure to
follow our instructions with respect to
measurement, installation, cleaning, or
maintenance. This warranty also does not
cover any condition or damage resulting
from removal of the blind and
reinstallation in the same or another
window. These warranties do not apply to
conditions caused by normal wear and tear
upon the above products.
Name brand products provided by, but not
manufactured by WCO, are subject to their
own manufacturer warranties (i.e. Hunter
Douglas, Comfortex)
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF
ALL OTHER OBLIGATIONS, LIABILITIES, OR
WARRANTIES. In no event shall Window
Covering Outlet be liable or responsible
for INCIDENTAL OR CONSEQUENTIAL DAMAGES or
for any other direct or indirect damage,
loss, cost, expense or fee. Some states do
not allow the exclusion or limitation of
incidental or consequential damages, so
this exclusion may not apply to you.
This warranty gives you specific legal
rights, and you may also have other
rights, which vary from state to
state.